Attend the courses and pass the official ITIL® foundation examination
Formal ITIL V3 Training and certification available in evening classes
Lectured by ITIL experts and covers all the official ITIL v3 "Foundation" program
Includes valuable information related to frameworks and standards such as ASL/BiSL and ISO/IEC 20000.
Includes practical information related to "return of experience" sessions by IT Managers from successful organizations.
At the completion of the module, participants will be prepared for the official ITIL Foundation certification exam that could be passed at the end of the module on 12 December 2010. Exam fees are to be applied.
Delivered by Solvay Brussels School for Economics and Management as a standalone module or within the Executive Master in IT Management
TIME
10 sessions of 3 hours
on Thursday evenings from 18:15 to 21:30
LOCATION
ULB Campus, Building Solvay
Av. F. D. Roosevelt, 42
B-1050 Brussels
PRICE
- Entire module: 1.650€ (30 hours)
- Get your Education Coupons : the flexible solution to attend the sessions adapted to your needs!
-
ITIL Certification examination: 220€
REGISTER
Send an email with your coordinates to:
CONTACT
Philippe Gonze
Academic Coordinator
it@solvay.edu
+32 (0)2 650 65 20
SCHEDULING
| Session |
Topic |
Date |
M3-1 |
Introduction to ITSM & ITIL |
Thursday 23-09-10 |
M3-2 |
Service Strategy |
Thursday 30-09-10 |
M3-3 |
Service Design |
Thursday 07-10-10 |
M3-4 |
Service Transition |
Thursday 14-10-10 |
M3-5 |
Service Operation |
Thursday 21-10-10 |
M3-6 |
ITSM Implementation - A business case |
Thursday 28-10-10 |
M3-7 |
Continual Service Improvement |
Thursday 18-11-10 |
M3-8 |
Other Standards & Frameworks |
Thursday 25-11-10 |
M3-9 |
Exercices (1) |
Thursday 02-12-10 |
M3-10 |
Exercices (2) & examination |
Thursday 09-12-10 |
Discover the complete calendar with all the sessions of IT Management Education 2010.
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